Privacy Policy – Neilson Meadery
1. Introduction
Neilson Meadery respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from us.
By using our website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following personal information:
Full name
Email address
Phone number
Billing and shipping address
Payment information
Order history
IP address and browser information
Any information you provide when contacting us
We only collect information necessary to provide our products and services.
3. How We Use Your Information
We use your information to:
Process and deliver orders
Verify legal drinking age requirements
Communicate about orders or enquiries
Improve our website and customer experience
Send marketing emails (only if you opt in)
Prevent fraud or unlawful activity
Meet legal obligations under New Zealand law
4. Payment Security
Payments are processed through secure third-party payment providers.
Neilson Meadery does not store full credit card or payment details on our servers.
5. Cookies & Website Analytics
Our website may use cookies and analytics tools to improve website performance and user experience.
Cookies may collect:
Browser type
Device information
Pages visited
Time spent on the website
You may disable cookies through your browser settings, though some website functions may not operate correctly.
6. Marketing Communications
If you subscribe to our mailing list, we may send:
Product updates
Promotions
News and announcements
You may unsubscribe at any time using the unsubscribe link included in emails.
We will not sell or rent your personal information to third parties for marketing purposes.
7. Sharing Your Information
We may share your information with trusted third parties where necessary to operate our business, including:
Payment processors
Courier and delivery providers
Website hosting providers
Email marketing platforms
Legal or regulatory authorities where required by law
These third parties are provided with the information necessary to perform their services.
8. Storage & Protection of Information
We take reasonable steps to protect your personal information from:
Loss
Unauthorized access
Misuse
Disclosure
Alteration
However, no online transmission or electronic storage system can be guaranteed completely secure.
9. Access & Correction
Under the New Zealand Privacy Act 2020, you have the right to:
Request access to your personal information
Request correction of inaccurate information
To make a request, contact us or use the details below.
10. Alcohol Sales & Age Verification
As a licensed alcohol seller, Neilson Meadery may request proof of age before completing an order or delivery.
Failure to provide valid identification may result in cancellation of the order.
11. Third-Party Links
Our website may contain links to third-party websites.
Neilson Meadery is not responsible for the privacy practices or content of external websites.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be published here and will be effective immediately.
13. Contact Us
If you have questions about this Privacy Policy or your personal information, contact us directly or use the form below.
Neilson Meadery
Eltham, Taranaki, New Zealand
Email: neilson.meadery@gmail.com